Global Privacy Notice

Dated: July 2025

Contents 

  1. Scope of this Global Privacy Notice?
  2. What personal data do we collect and for what purpose?
  3. On what legal basis will we process your personal data ?
  4. Who will we share your personal data with?
  5. How do we manage your personal data ?
  6. Updating your personal data
  7. How long will we hold your personal data for?
  8. Your rights
  9. When do we monitor telephone calls?
  10. Children‘s Privacy
  11. Who can you contact with queries about this privacy notice?
  12. Who controls your personal data
  13. Changes to this Global Privacy Notice
  14. Country Specific Sections
  1. Australia Section
  2. China Section
  3. Dubai International Financial Centre Section
  4. India Section
  5. Indonesia Section
  6. Malaysia Section
  7. Serbia Section
  8. Thailand Section
  9. Vietnam Section

1. Scope of this Global Privacy Notice?

This Global Privacy Notice describes the types of personal data we collect, the purposes for which we collect it, the other parties with whom we may share it and the measures we take to protect the security of the data. It also tells you about your rights and choices with respect to your personal data, and how you can contact us about our privacy practices, please read it carefully to understand how we collect, use, share and protect your personal data and your rights under data protection laws.

Tensar International Limited, our parent companies, subsidiaries and affiliates (collectively “Tensar ”, "we" or "us") respect your privacy. We are responsible for the collection and proper management of any personal information you give to us. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Global Privacy Notice.

Our websites may contain links to external websites. This Global Privacy Notice only applies to this website and to the websites Tensar.co.uk, tensar.de, tensar.cz, tensarinternational.com, tensar.fr, tensar.pl, tensar.se, tensar.dk. tensar.no, tensar.hu, tensar.com.hr, tensar.ee, tensar.pt, tensar.rs, tensar.ro, tensar.bg, tensar.nl (further collectively as “Website”).

If you navigate to other websites, we recommend reviewing their privacy notices, as we are not responsible for their data practices.

This Global Privacy Notice also covers multiple regions. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements. If you are a resident of any of these regions, please refer to the dedicated section at the end of this Global Privacy Notice:

  1. Australia Section
  2. China Section
  3. Dubai International Financial Centre Section
  4. India Section
  5. Indonesia Section
  6. Malaysia Section
  7. Serbia Section
  8. Thailand Section
  9. Vietnam Section

2. What personal data do we collect and for what purpose?

We (and the vendors and other parties we use to perform services on our behalf) will collect several categories of personal data about you, depending on the nature of your interactions with us. For the general purposes of this Global Privacy Notice, personal data means any information that is linked or reasonably linkable to an identified or identifiable natural person. The categories of personal data include:

Category of Personal Data

Source(s)

Purpose(s)

Identifiers which may include name, alias, postal address, unique personal identifier, email address, telephone number, signature queries you submit to us, marketing preferences or other similar identifiers

Directly from you

to enable us to provide or purchase products and/or services to or from you and/or your organisation;

to facilitate our purchase of goods/services from you, if you are our supplier

enabling query responses

to engage with you via social media, for example, in relation to our events or to enable you to use social media to login to protected areas of our website.

to tell you about other products and services we think may be of interest to you (see below);

to tell you about events we think may be of interest to you.

to log gifts and hospitality in accordance with our corporate policies;

to carry out checks on our customers and suppliers and ongoing monitoring of our business associates for compliance purposes;

Professional credentials, which may include your CV and other qualifications and education data, as well as information relating to company directors or shareholders

Directly from you

to carry out credit checks on our customers and suppliers and ongoing monitoring of our business associates for compliance purposes;

to assess your fit to the role you applied for;

System credentials, which may include username, password and other credentials used to access Tensar software

Directly from you or on your behalf

to provide access to Tensar software via a dongle or online

Website usage information which may include technical information about your computer and about your visits to our website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views, pages visited and clicks made?

Indirectly from you (e.g., from observing your actions on our website)

From third-party Service Provider, such as a data analytics provider

to administer and improve our website, to ensure it is presented in the most effective manner for you and to give you the best website experience;

to enable us to manage and administer your customer experience with us;

to improve website personalisation and experience for you as a visitor;

to analyse the performance of our website, including how many visitors we have, how long they stay on our website and how many pages they visit

to authenticate you when you login into our website and to personalise repeat visits to our websites

fraud prevention and detection;

for statistical purposes when we evaluate our range of services or to improve our website;

for statistical purposes to evaluate success of our email campaigns and to track activity

Communications that we exchange when you contact us, including orders and business-related information

Directly from you

to manage service queries;

to answer questions you or your organisation may have/has raised

to enable us to process and respond to software, literature or training requests and product orders

to share with suppliers in relation to the fulfilment of orders;

to liaise with third parties who produce components of our systems to discuss proposed orders and to arrange delivery of ordered products to site;

to help us to provide details or information you may have requested.

CCTV recordings including photographs, audio and video

Directly from you when you visit our premises

for crime prevention and quality assurance purposes on our factory floor


You can choose not to give us personal data when we ask you for it. If you do, it may restrict our relationship with you. For example, we may not be able to provide you with our services or products or respond to queries from you via our website.

3. On what legal basis will we process your personal data?

We will always process your personal information on lawful grounds and in particular on the grounds set out below:

Purpose

What is the legal basis for us using your data for this purpose?

to enable us to provide or purchase products and/or services to or from you and/or your organisation;

Necessary for the performance of a contract

to facilitate our purchase of goods/services from you, if you are our supplier

Necessary for the performance of a contract

To enable query responses

Necessary for our legitimate interests to respond to queries.

to engage with you via social media, for example, in relation to our events or to enable you to use social media to login to protected areas of our website.

Consent (when required by local legislation): Necessary for our legitimate interests to market services and products (when consent not required):

to tell you about other products and services we think may be of interest to you;

Consent (when required by local legislation): Necessary for our legitimate interest to market services and products (when consent not required):

to tell you about events we think may be of interest to you.

Consent (when required by local legislation): Necessary for our legitimate interest to market services and products (when consent not required):

to log gifts and hospitality in accordance with our corporate policies;

Consent (when required by local legislation): Necessary for our legitimate interest to market services and products (when consent not required):

to carry out checks on our customers and suppliers and ongoing monitoring of our business associates for compliance purposes;

Necessary for our legitimate interests to evaluate a new supplier or on-board a new customer

Necessary for compliance with regulatory/legislative requirements.

to assess your fit to the role you applied for;

Necessary in order to take steps at your request prior to entering into a contract.

to provide access to Tensar software via a dongle or online

Necessary for the performance of a contract (where data is necessary to deliver a requested service or products).

Necessary for our legitimate interests to provide you with our products and services

to administer and improve our website, to ensure it is presented in the most effective manner for you and to give you the best website experience;

Consent (when required by local legislation): Necessary for our legitimate interests to improve your website experience (when consent not required):

to enable us to manage and administer your customer experience with us;

Necessary for our legitimate interests to improve your experience with us.

to improve website personalisation and experience for you as a visitor;

Consent (when required by local legislation): Necessary for our legitimate interests to improve your website experience (when consent not required):

to analyse the performance of our website, including how many visitors we have, how long they stay on our website and how many pages they visit

Consent (when required by local legislation): Necessary for our legitimate interests to improve our services (when consent not required):

to authenticate you when you login into our website and to personalise repeat visits to our websites

Consent (when required by local legislation): Necessary for our legitimate interests to personalize our website (when consent not required):

for fraud prevention and detection;

Necessary for our legitimate interests to detect and prevent crimes and fraud.

for statistical purposes when we evaluate our range of services or to improve our website;

Consent (when required by local legislation): Necessary for our legitimate interests to improve our marketing and website (when consent not required):

for statistical purposes to evaluate success of our email campaigns and to track activity

Consent (when required by local legislation): Necessary for our legitimate interests to improve our marketing (when consent not required):

to manage service queries;

Necessary for our legitimate interests to address queries.

to answer questions you or your organisation may have/has raised

Necessary for our legitimate interests to respond to queries.

to enable us to process and respond to software, literature or training requests and product orders

Necessary for the performance of a contract (where data is necessary to deliver a requested service).

Necessary for our legitimate interests to provide you with our products and services

to share with suppliers in relation to the fulfilment of orders;

Necessary for the performance of a contract

Necessary for our legitimate interests to provide you with our products and services

to liaise with third parties who produce components of our systems to discuss proposed orders and to arrange delivery of ordered products to site;

Necessary for the performance of a contract (where data is necessary to deliver a requested service or products).

Necessary for our legitimate interests to provide you with our products and services

to help us to provide details or information you may have requested.

Necessary for our legitimate interests to respond to queries.

for crime prevention and quality assurance purposes on our factory floor

Necessary for our legitimate interests to protect employees and premises

Necessary for compliance with regulatory/legislative requirements.


We may use and disclose your personal data to the extent that we are required to do so for compliance purposes, by law or regulation, by or to a law enforcement or taxation agency or for crime prevention purposes.

If you are a proposed new business associate or a member of senior management of a proposed new business associate, we may ask:

  • for your full name, date of birth and city/country of residence;
  • whether you have any previous government officials working for you or your company, and whether any of your employees, directors or owners have been suspended from serving as a company director, charged with any serious criminal offence or have been put on any sanctions or international watch list.

We will do it to facilitate compliance due diligence checks in accordance with our Anti-Bribery and Anti-Corruption Compliance Policy, a copy of which is available on request. This is our legitimate interest to comply with anti-bribery and anti-corruption laws.

We will also ask whether you have any previous government officials working for you or your company, and whether any of your employees, directors or owners have been suspended from serving as a company director, charged with any serious criminal offence or have been put on any sanctions or international watch list.

If you are an agent or a distributor, or in some higher risk territories, a customer, and may therefore be considered an ‘associated person’ for the purposes of anti-bribery legislation or a trade sanctions risk, we may carry out compliance screening against your ultimate beneficial owner.

4. Who will we share your personal data with?

In order to provide you with the products and services that we supply we may share your information with:

  • Financial service providers – including credit and debit card companies, payment processors, and credit insurance providers.
  • Insurance and safety consultants – such as our preferred insurance providers, health and safety advisors, and consultants.
  • Third-party partners – those we collaborate with to deliver services or fulfill your requests, including: other group companies, trade organisations, delivery companies, distribution partners or stockists.

We may also share your personal data with other service providers as required for the purposes described in this Global Privacy Notice, such as:

  • Online authentication providers
  • Infrastructure and IT service providers
  • Website analytics companies
  • Marketing agencies
  • Credit reference agencies
  • Email service providers
  • Compliance monitoring service providers.

We may process or disclose your personal data without your permission if required for legal proceedings (current or potential) or to establish, exercise, or defend our legal rights.

In the event of a business reorganization, restructuring, merger, acquisition, assignment, or transfer of assets, we may transfer your personal data to third parties, provided that the receiving party agrees to handle your data in accordance with this Global Privacy Notice.

5. How do we manage your personal data?

From time to time, we may appoint third-party service providers and share information with companies within our corporate group to help us maintain efficient business systems. For operational reasons, some of these systems may be located in other countries, including the USA.

We will only transfer your information outside the UK or the European Economic Area (EEA) if we are confident that the transfer is lawful and that appropriate safeguards are in place to protect the integrity and security of your data, in compliance with applicable privacy laws.

If we transfer your personal data to service providers or group companies outside the UK or EEA (including the USA), we will always use a legally approved method. This may include entering into agreements based on standards approved by the European Commission, the UK Information Commissioner’s Office, and the Dubai International Financial Centre (such as EU Standard Contractual Clauses, DIFC Standard Contractual Clauses or UK International data transfer agreement), depending on the applicable regulations.

You may request details of any transfers outside the UK or EEA or your relevant region, including copies of relevant agreements, by emailing info@tensar-international.com.

6. Updating your details

If you would like to update the details that we hold about you or to change any of your preferences relating to the way in which we may use your information for direct marketing, then please update your user preferences on our website or send an email to: info@tensar-international.com

Alternatively you can call us on:- 01254 262431

7. How long will we hold your personal data for?

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes (listed above under the section: “2. What personal data do we collect and for what purpose?”) or to meet legal requirements. When we no longer need to use your data for any of our purposes, we will remove it from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it (unless we need to keep your data to comply with legal or regulatory obligations to which we are subject).

For further information about how long we store your personal data, please contact us using the details below.

8. Your rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. We are committed to respecting and addressing these rights as required by applicable law. These rights may include:

  • Know and Access.Subject to applicable law, you may have the right to know what personal data we collect about you and request access to a copy of the personal data we process. This request may include details such as the categories of sources from which we collect your information, the specific categories or pieces of personal data we hold, the categories of third parties with whom we share your data, the categories of personal data that have been disclosed, and the purposes for collecting, using, and sharing your data. Upon request, we will provide this information in a structured, commonly used, and machine-readable format. For your privacy and security, we may require you to verify your identity before processing your request. If you request multiple copies of your personal data, we may charge a reasonable administration fee.
  • If you believe that the personal data we maintain about you is inaccurate, subject to applicable law, you may have the right to request that we correct or amend the data by contacting us.
  • Deletion / Right to be Forgotten.You may have the right to request that we delete personal data that we process about you, except we are not obligated to do so if we need to retain such data in order to comply with a legal or regulatory obligation or to establish, exercise or defend legal claims.
  • You may have the right to restrict our processing of your personal data where you believe such data to be inaccurate, our processing is unlawful or that we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it. 
  • You may have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (a) personal data which you have provided to us, and (b) if we are processing that data on the basis of your consent (such as for direct marketing communications) or to perform a contract with you (such as to administer your account).
  • Where the legal justification for our processing of your personal data is our legitimate interest, you may have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise, or defence of a legal claim.
  • Withdrawing Consent.When we process personal data based on your consent, you have the right to withdraw your consent in whole or in part at any time, free of charge. This includes cases where you wish to opt out from marketing messages that you receive from us. When unsubscribing from our marketing communications, note that because emails are planned in advance, you may still receive mailings while we process your request. Where applicable, once we have received notification that you have withdrawn your consent, we will no longer process the personal data for the purpose(s) to which you originally consented unless there are compelling legitimate grounds that override your interests, rights, and freedoms (for example, to comply with a legal obligation), or for the establishment, exercise, or defense of legal claims.
  • Marketing. You may elect to receive recurring informational/promotional e-mail from us. Our e-mail correspondence will include instructions on how to unsubscribe from our e-mails. Please follow the instructions in the e-mails to opt-out of an e-mail. We will unsubscribe you from that newsletter or other programs within 30 business days.

If you wish to exercise any of these rights or wish to object to our use of your personal information, please write to us at the address given below.

Data Protection Co-ordinator

Tensar International Limited

Units 2-4 Cunningham Court,

Shadsworth Business Park,

Blackburn, BB1 2QX

Or by email to: info@tensar-international.com

9. When do we monitor telephone calls?

We may, from time to time, record telephone calls you have with our staff for training purposes and to improve the quality of our service.

10. Children’s Privacy

Our products and services are not directed to, likely to be accessed by, or intended for children. However, Tensar may process Personal Information about children below 18 years of age or the age of majority (to the extent it differs under applicable law), with the parent or guardian’s consent, and with the child’s consent where required, or based on another legal basis in accordance with applicable law.

11. Who can you contact with queries about this Global Privacy Notice?

You can also contact us directly if you have any questions about our Global Privacy Notice or personal data we hold about you. Please write to us at the address given below.

Data Protection Co-ordinator, Tensar International Limited, Units 2-4 Cunningham Court, Shadsworth Business Park, Blackburn, BB1 2QX

Or by email to: info@tensar-international.com 

Or call on: 01254 262431 

If you are dissatisfied with our handling of any complaint, you also have the right to raise concerns with the UK Information Commissioner: https://ico.org.uk or the other relevant regulatory bodies for data protection.

For contact details of the EU Data Protection Authorities, please visit this website: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en

12. Who controls your personal data

Depending on your location, the controller of your personal data might be:

For the United Kingdom: Tensar International Limited,

Units 2-4 Cunningham Court, Shadsworth Business Park, Blackburn, BB1 2QX, [email address]

For the Czech Republic: Tensar International s.r.o. ,.
Hrabinská 498/19
737 01 Český Těšín
Česká Republika

For the Netherlands: Tensar International BV,
Helftheuvelweg 47
5222 AV ’s-Hertogenbosch
K.v.K. Rotterdam 24229722

For Germany: Tensar International GmBH

Lengsdorfer Hauptstr. 75

D-53127 Bonn

For Poland: Tensar Polska Sp. Z o.o. .
ul. Azymutalna 9
80-298 Gdańsk

For the remaining regions: Tensar International Limited,

13. Changes to this Global Privacy Notice

We keep our Global Privacy Notice under regular review, and we will place any updates on our website. Please review this Notice periodically to stay informed on how we are handling your personal data. We will provide you with a new privacy notice if we make any material updates.

Country Specific Sections:

A. Australia section

The following information provides an overview of how Tensar uses information we hold about individuals (this is known as “personal data”) who are residents of Australia.

1.) Who is legally responsible for the handling of your personal data and who can you contact about this subject?

Tensar International Limited, Units 2-4 Cunningham Court, Shadsworth Business Park, Blackburn, BB1 2QX in the United Kingdom is responsible for processing in Australia. When you provide personal data to us, we act as a “personal data controller.” It means:

  1. we “control” your personal data, including making sure it is kept secure; and
  2. we make certain independent decisions on how to use and protect your personal data – but only to the extent that we have informed you about the use and/or obtained consent from you or are otherwise permitted by law.

We are required to handle or “process” your personal data securely and otherwise in accordance with the Australian laws. You can contact us at info@tensar-international.com if you have any questions about our privacy notice or information we hold about you. 

2.) What personal data might we hold about you, where do we get it from, and what will we use your personal data for?

Please refer to the Global Privacy Notice above under Section 2, where we state the types of information collected, its source and the purposes for processing.

3.) With whom will you share my information, how will we manage your information, and how long will we process it?

Please refer to the Global Privacy Notice above under Sections 4 and 5 to learn how we share your personal data with third parties and under Section 7 to learn about personal data retention.

4.) Your rights

You have the following rights:

  1. Opt-out from marketing communication: You may choose not to receive marketing communications from us. Our e-mail correspondence will include instructions on how to unsubscribe from our e-mails. Please follow the instructions in the e-mails to opt-out of an e-mail. We will unsubscribe you from that newsletter or other programs within 30 business days.
  2. Right to access: We will provide access to personal information upon request by an individual, except in the limited circumstances in which we may withhold personal information (for instance, where granting access would infringe another person's privacy).
  3. Right to correction: If you believe that personal information we hold about you is incorrect or out of date, or if you have concerns about how we are handling your personal information, please contact us using any of the communication channels and contact details provided in the previous section, and we will try to resolve those concerns.
  4. Right to complain: If you are not satisfied with our handling of your problem or complaint, you may make a complaint to the Australian Information Commissioner (oaic.gov.au)

B. China Section

The following information provides an overview of how Tensar uses information we hold about individuals (this is known as “personal data”) within the territory of the People's Republic of China.

1.) Who is legally responsible for the handling of your personal data and who can you contact about this subject?

Tensar International Limited, Units 2-4 Cunningham Court, Shadsworth Business Park, Blackburn, BB1 2QX in the United Kingdom is responsible for processing in China. When you provide personal data to us, we act as a “personal data controller.” It means:

  1. we “control” your personal data, including making sure it is kept secure; and
  2. we make certain independent decisions on how to use and protect your personal data – but only to the extent that we have informed you about the use and/or obtained consent from you or are otherwise permitted by law.

We are required to handle or “process” your personal data securely and otherwise in accordance with the laws of China. You can contact us at info@tensar-international.com if you have any questions about our privacy notice or information we hold about you. 

2.) What personal data might we hold about you, where do we get it from, and what will we use your personal data for?

Please refer to the Global Privacy Notice above under Section 2, where we state the types of information collected, its source and the purposes for processing.

We may process your personal information for the purposes set out in the Global Privacy Notice if one of the following applies:

  • with your prior consent to the processing for one or more specific purposes as set out in the Global Privacy Notice;
  • processing of your personal information is necessary to conclude or perform a contract to which you are party, or for human resources management in accordance with the labor rules and regulations established in accordance with the law;
  • processing is necessary for compliance with any statutory duties or legal obligations;
  • processing is necessary in order to, in an emergency, protect the lives, health or property of natural persons;
  • your personal information has been discloused by you or has otherwise been lawfully made public, the processing is done pursuant to the PIPL and the extent the processing is reasonable; or
  • the processing is done in other circumstances provided for in applicable laws or administrative regulations.

3.) With whom will you share my information, how will we manage your information, and how long will we process it?

Please refer to the Global Privacy Notice above under Sections 4 and 5 to learn how we share your personal data with third parties and under Section 7 to learn about personal data retention.

As set out in the Global Privacy Notice, we may share certain personal information internally with our affiliates or with third parties, such as suppliers and vendors.

Where required by applicable law, we will notify you before sharing your personal information with third parties, providing details such as the third parties’ names and contact information, the categories of personal information being shared, and the purposes and methods of processing and sharing. If applicable law mandates it, we will also obtain your prior consent before sharing your personal information. Any sharing will be conducted for specific and legitimate purposes, adhering to the principles of lawfulness, fairness, necessity, and good faith, and only to the extent necessary for the disclosed purposes.

If we transfer your personal information to a recipient located outside of China, we will obtain your separate prior consent if consent serves as the legal basis for the transfer. We will also notify you about t

We will ensure that such transfers are strictly necessary and will collaborate with the overseas recipient to process your information securely, safeguarding your legitimate interests and preventing any harm. Both we and the overseas recipient will retain your personal information only for the minimum period necessary unless a longer retention period is required by applicable laws.

4.) Your rights

In addition to your rights set out in Section 8 of the Global Privacy Notice, you have the right to make decisions on the processing of your personal information as well as request an explanation of our personal information processing rules. 

C. DIFC UAE Section

This section provides an overview of how Tensar uses information we hold about individuals (this is known as “personal data”) within the DIFC region. This section of the Privacy Notice also outlines your rights under the Data Protection Law, DIFC Law No. 5 of 2020 (the “DP Law”)

You should read this section along with the Global Privacy Notice, and the Global Privacy Notice applies directly to processing in this region with the following changes:

1.) Who is legally responsible for the handling of your personal data and who can you contact about this subject?

Tensar International Limited, Units 2-4 Cunningham Court, Shadsworth Business Park, Blackburn, BB1 2QX in the United Kingdom is responsible for processing in DIFC. When you provide personal data to us, we act as a “personal data controller.” It means:

  1. we “control” your personal data, including making sure it is kept secure; and
  2. we make certain independent decisions on how to use and protect your personal data – but only to the extent that we have informed you about the use and/or obtained consent from you or are otherwise permitted by law.

We are required to handle or “process” your personal data securely and otherwise in accordance with the law. You can contact us at info@tensar-international.com if you have any questions about our privacy notice or information we hold about you.

D. India Section

The following information provides an overview of how Tensar uses information we hold about individuals (this is known as “personal data”) who are residents of India.

1.) Who is legally responsible for the handling of your personal data and who can you contact about this subject?

Tensar International Limited, Units 2-4 Cunningham Court, Shadsworth Business Park, Blackburn, BB1 2QX in the United Kingdom is responsible for processing in India. When you provide personal data to us, we act as a “personal data controller.” It means:

  1. we “control” your personal data, including making sure it is kept secure; and
  2. we make certain independent decisions on how to use and protect your personal data – but only to the extent that we have informed you about the use and/or obtained consent from you or are otherwise permitted by law.

We are required to handle or “process” your personal data securely and otherwise in accordance with the laws of India. You can contact us at info@tensar-international.com if you have any questions about our privacy notice or information we hold about you. 

2.) What personal data might we hold about you, and what will we use your personal data for?

We collect Personal Data that is related to our business, required to fulfill statutory obligations, or permitted to be collected by other applicable laws and regulations. The Personal Data we collect may be on paper, electronic or any other forms. Please refer to the Global Privacy Notice above under Section 2, where we state the types of information collected, its source and purposes for processing.

3.) Your rights

You have the right to:

  1. Right to Access -The right to obtain access to Personal Data which we hold about you and the right to information regarding the processing of this data. You also have the right to request for the identities of other Data Controllers and Third Parties with whom we share your Personal Data with and a description of the Personal Data being shared;
  2. Right to Withdraw Consent -The right to withdraw your consent to the processing of your Personal Data at any time. If you wish to withdraw your consent for our processing of your data, we shall, within reasonable time, cease processing your data. We may still be entitled to process your Personal Data if we have a legitimate reason for doing so, and we may need to retain Personal Data to comply with legal obligations;
  3. Right to Correction -The right to request that we rectify and update your Personal Data if it is inaccurate, incomplete, or misleading;
  4. Right to Erasure -The right to request that we delete or erase your Personal Data in certain circumstances, the processing of which was previously consented to, unless retention is necessary for compliance with any laws;
  5. Right to Nominate -You have the right to nominate any other individual to exercise the rights of a Data Subject on your behalf in the event of death or incapacity.
  6. Right to Grievance Redressal -you have the right to grievance redressal provided by us, which is exercisable in respect to our obligations and your rights under the law. We will respond to grievances within 30 working days.

The right to access information, correction and erasure will apply only in cases where you have given consent or voluntarily provided your Personal Data to us for processing. These rights will not be available where Personal Data is being processed under the grounds of legitimate use. The manner in which these rights are to be exercised by you will be prescribed by the Government of India.

E. Indonesia Section

The following information provides an overview of how Tensar uses information we hold about individuals (this is known as “personal data”) who are residents of Indonesia. This section of the Privacy Notice also outlines your rights under the Act of the Republic of Indonesia Number 27 of 2022 concerning Personal Data Protection (“Personal Data Protection Act” or “PDPA”).

You should read this section along with the Global Privacy Notice, and the Global Privacy Notice applies directly to processing in this region with the following changes:

1.) Who is legally responsible for the handling of your personal data and who can you contact about this subject?

Tensar International Limited, Units 2-4 Cunningham Court, Shadsworth Business Park, Blackburn, BB1 2QX in the United Kingdom is responsible for processing in Indonesia. When you provide personal data to us, we act as a “personal data controller.” It means:

  1. we “control” your personal data, including making sure it is kept secure; and
  2. we make certain independent decisions on how to use and protect your personal data – but only to the extent that we have informed you about the use and/or obtained consent from you or are otherwise permitted by law.

We are required to handle or “process” your personal data securely and otherwise in accordance with the laws of Indonesia. You can contact us at info@tensar-international.com if you have any questions about our privacy notice or information we hold about you. 

2.) What personal data might we hold about you, where do we get it from, what will we use your personal data for, and what are the lawful bases?

Please refer to the Global Privacy Notice above under Sections 2 and 3, where we state the types of information collected, its source, the purposes for processing, and our legal bases.

3.) With whom will you share my information, how will we manage your information, and how long will we process it?

Please refer to the Global Privacy Notice above under Sections 4 and 5 to learn how we share your personal data with third parties and under Section 7 to learn about personal data retention.

4.) Your rights

You have rights listed under Section 8 of the Global Privacy Notice, as well as the right to:

  1. File a lawsuit with the appropriate court and a complaint to the relevant data protection authority under the circumstances recognized under the PDPA and be compensated in accordance with laws.

F. Malaysia section

The following information provides an overview of how Tensar uses information we hold about individuals (this is known as “personal data”) who are residents of Malaysia.
You should read this section along with the Global Privacy Notice, and the Global Privacy Notice applies directly to processing in this region with the following changes:

1.) Who is legally responsible for the handling of your personal data and who can you contact about this subject?

Tensar International Limited, Units 2-4 Cunningham Court, Shadsworth Business Park, Blackburn, BB1 2QX in the United Kingdom is responsible for processing in Malaysia. When you provide personal data to us, we act as a “personal data controller.” It means:

  1. we “control” your personal data, including making sure it is kept secure; and
  2. we make certain independent decisions on how to use and protect your personal data – but only to the extent that we have informed you about the use and/or obtained consent from you or are otherwise permitted by law.

We are required to handle or “process” your personal data securely and otherwise in accordance with the laws of Malaysia. You can contact us at info@tensar-international.com if you have any questions about our privacy notice or information we hold about you. 

2.) What personal data might we hold about you, where do we get it from, what will we use your personal data for?

Please refer to the Global Privacy Notice above under Section 2, where we state the types of information collected, its source and the purposes for processing.

3.) With whom will you share my information?

Please refer to the Global Privacy Notice above under Sections 4 and 5 to learn how we share your personal data with third parties.

Efforts will be made to prevent your data being made available to third parties. However, we may share personal data with third parties if -

  • it is provided for in this privacy notice;
  • your consent is obtained;
  • a service provided requires interaction with a third party, or is provided by a third party on our behalf;
  • it is pursuant to legal action or law enforcement; or
  • it is to perform our statutory functions and exercise powers under the law.

We disclose your information with the following classes of third parties from the following sectors:

  • communications;
  • banking and financial institutions;
  • insurance
  • transportation
  • direct selling;
  • services, namely organizations, carrying on the following businesses: legal, audit, accountancy, engineering or architecture, retail or wholesale dealing as defined under the Control Supplies Act 1961, private employment agencies.

within and outside of Malaysia.

Where we appoint a third party service provider to process personal data on our behalf, we will instruct such third party service provider to only process such personal data for the specific purposes as required by us.

If we disclose any of your personal data to any person, we will require such person to appropriately safeguard the personal data provided to them.

4.) Your rights

You have the following rights:

  1. Right of access to your data and to correct them if inaccurate, incomplete, misleading, or outdated, subject to certain conditions.
  2. Right to limit the processing of data or to withdraw consent:you can withdraw your consent for the processing of your personal data at any time or request us to limit the processing by way of written notice.
  3. Right to prevent processing where likely to cause damage or distress:you may request to cease or not begin processing personal data for a specified purpose or in a specified manner if:
    1. the processing of that personal data or the processing of personal data for that purpose or in that manner is causing or is likely to cause substantial damage or substantial distress to you or to another person; and
    2. the damage or distress is or would be unwarranted.
  4. Right to object to processing for direct marketing purposes.

G. Serbia Section

This section provides an overview of how Tensar uses information we hold about individuals (this is known as “personal data”) who are residents of Serbia.

You should read this section along with the Global Privacy Notice, and the Global Privacy Notice applies directly to processing in this region with the following changes:

1.) Who is legally responsible for the handling of your personal data and who can you contact about this subject?

Tensar International Limited, Units 2-4 Cunningham Court, Shadsworth Business Park, Blackburn, BB1 2QX in the United Kingdom is responsible for processing in Serbia. When you provide personal data to us, we act as a “personal data controller.” It means:

  1. we “control” your personal data, including making sure it is kept secure; and
  2. we make certain independent decisions on how to use and protect your personal data – but only to the extent that we have informed you about the use and/or obtained consent from you or are otherwise permitted by law.

We are required to handle or “process” your personal data securely and otherwise in accordance with the laws of Serbia. You can contact us at info@tensar-international.com if you have any questions about our privacy notice or information we hold about you.

H. Thailand Section

The following information provides an overview of how Tensar uses information we hold about individuals (this is known as “personal data”) who are residents of Thailand. This section of the Privacy Notice also outlines your rights under The Personal Data Protection Act 2019 (PDPA).

You should read this section along with the Global Privacy Notice, and the Global Privacy Notice applies directly to processing in this region with the following changes:

1.) Who is legally responsible for the handling of your personal data and who can you contact about this subject?

Tensar International Limited, Units 2-4 Cunningham Court, Shadsworth Business Park, Blackburn, BB1 2QX in the United Kingdom is responsible for processing in Thailand. When you provide personal data to us, we act as a “personal data controller.” It means:

  1. we “control” your personal data, including making sure it is kept secure; and
  2. we make certain independent decisions on how to use and protect your personal data – but only to the extent that we have informed you about the use and/or obtained consent from you or are otherwise permitted by law.

We are required to handle or “process” your personal data securely and otherwise in accordance with the laws of Thailand. You can contact us at info@tensar-international.com if you have any questions about our privacy notice or information we hold about you. 

2.) What personal data might we hold about you, where do we get it from, what will we use your personal data for, and what are the lawful bases?

Please refer to the Global Privacy Notice above under Section 2 and 3, where we state the types of information collected, its source, the purposes for processing, and our legal bases.

3.) With whom will you share my information, how will we manage your information, and how long will we process it?

Please refer to the Global Privacy Notice above under Sections 4 and 5 to learn how we share your personal data with third parties and under Section 7 to learn about personal data retention.

4.) Your rights

You have the right to:

  1. Right to withdraw consent for the collection, use, and disclosure of your Personal Data;
  2. Right to access to and obtain a copy of your Personal Data or to request the disclosure of the acquisition of your Personal Data obtained without consent;
  3. Right to request to obtain your Personal Data and request the transfer of your Personal Data to a Third Party if it can be done automatically;
  4. Right to object to the collection, use, or disclosure of your Personal Data;
  5. Right to request erasure or destruction of your Personal Data;
  6. Right to anonymisation of your Personal Data;
  7. Right to restrict the use of your Personal Data; and
  8. Right to request the correction of your Personal Data, whether to update and complete any inaccuracies and to ensure that your Personal Data is not misleading.

You can exercise your rights by contacting us using the details listed under 1) of this Section. We will process such information received in accordance with and to the extent permitted by applicable laws.

Please note that we shall retain our rights under the laws to reject your request in certain circumstances. If we decide to reject your request, you will be notified of the reason for such rejection. We will try our best, considering our technical capabilities, to answer your request on how we process your Personal Data.

I. Vietnam Section

The following information provides an overview of how Tensar uses information we hold about individuals (this is known as “personal data”) who are residents of Vietnam. This section of the Privacy Notice also outlines your rights under the Decree No. 13/2023/ND-CP, the Personal Data Protection Decree (“PDPD”).

1.) Who is legally responsible for the handling of your personal data and who can you contact about this subject?

Tensar International Limited, Units 2-4 Cunningham Court, Shadsworth Business Park, Blackburn, BB1 2QX in the United Kingdom is responsible for processing in Vietnam. When you provide personal data to us, we act as a “personal data controller.” It means:

  1. we “control” your personal data, including making sure it is kept secure; and
  2. we make certain independent decisions on how to use and protect your personal data – but only to the extent that we have informed you about the use and/or obtained consent from you or are otherwise permitted by law.

We are required to handle or “process” your personal data securely and otherwise in accordance with the laws of Vietnam. You can contact us at info@tensar-international.com if you have any questions about our privacy notice or information we hold about you. 

2.) What personal data might we hold about you, and what will we use your personal data for?

We collect Personal Data that is related to our business, required to fulfill statutory obligations, or permitted to be collected by other applicable laws and regulations. The Personal Data we collect may be on paper, electronic or any other forms. Please refer to the Global Privacy Notice above under Section 2 where we state the types of information collected, its source and purposes for processing.

3.) With whom will you share my information, how will we manage your information, and how long will we process it?

Please refer to the Global Privacy Notice above under Sections 4 and 5 to learn how we share your personal data with third parties and under Section 7 to learn about personal data retention.

4.)Your rights

You have rights listed under section 8 of the Global Privacy Notice, as well as the right to:

  1. Right to file complaints, denunciations and lawsuits;
  2. Right to claim damages- Data subjects have the right to request compensation for damages in accordance with the law when there is a violation of the regulations on the protection of their personal data, unless the parties have agreed otherwise or the law provides otherwise.
  3. Right to self-protection – in accordance with the Civil Code.